Privacy Policy

At Shelf Nine (“S9”, “we”), we are committed to protecting the privacy of our customers and users. This privacy policy explains how we collect, use, and share information about you when you use our software and related services.

Information We Collect

We collect information about you in a few different ways when you use our software and services:

  • Information you provide to us: When you create an account or interact with our software, we may collect information such as your name, email address, and other contact details. We also collect the physical location of the displays on which you are using S9 services.
  • Information we collect automatically: When you use our software, we may automatically collect information about your device, including your IP address, browser type, and operating system. We may also collect information about your use of our software, including the pages you visit and the actions you take within the software.

Use of Information

We use the information we collect about you for a variety of purposes, including:

  • Providing and improving our software and services: We use the information we collect to operate and maintain our software and to provide the features and functionality you have requested.

  • Communicating with you: We may use your contact information to send you updates, newsletters, or other communications related to our software and services.

  • Analyzing and improving our software: We may use the information we collect to understand how our software is being used and to identify opportunities for improvement.

Sharing of Information

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with third parties in the following circumstances:

  • With service providers: We may share your information with third-party service providers who perform functions on our behalf, such as hosting or maintaining our software or providing marketing or customer service support.

  • With advertisers: We may share information about your displays to solicit advertising and to report on advertising effectiveness.

  • In connection with legal proceedings: We may disclose your information if we are required to do so by law or if we believe that such action is necessary to comply with legal proceedings, to protect our rights, or to protect the safety of our users.

  • In connection with a corporate transaction: We may share your information in the event of a merger, acquisition, or other corporate transaction involving our company.

Your Choices

You have the following choices regarding the information we collect and how we use it:

  • Opting out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication.

  • Accessing and updating your information: You can access and update your account information by contacting us.

  • Closing your account: You can close your account at any time by contacting us through the email address or phone number listed in the "Contact Us" section of this privacy policy.

Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access or disclosure. However, no internet-based system is completely secure, and we cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this privacy policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to make a complaint, please contact us at or 203-900-7768.

Effective Date

This Privacy Policy is effective as of December 23, 2022.